Shipping information. Purchasers are responsible for costs incurred in shipping items to Sorel. Sorel will cover the cost of return shipping. Please ensure that you ship your Product with a reputable carrier that can provide tracking information and proof of delivery, such as FedEx or UPS. Purchasers are responsible for their Product until Sorel signs for delivery upon receipt. Sorel cannot be held responsible for packages lost in transit.
WARRANTY SERVICE HOURS OF OPERATION:
Phone: (888) MY-SOREL - press 2
Phone and Chat: 8am-5pm PT Mon-Fri, Closed Sat/Sun