COVID-19 Preparedness Plan

Little Feet Kids LLC (dba Little Feet Childrens Shoes) is committed to providing a safe and healthy workplace for our staff and customers. To ensure that, we have developed the following COVID-19 Preparedness Plan in response to the COVID-19 pandemic. Managers and staff are all responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplaces and communities, and that requires full cooperation among our staff, management and customers. Only through this cooperative effort can we establish and maintain the safety and health of our workplaces.

Management and staff are responsible for implementing and complying with all aspects of this COVID-19 Preparedness Plan. Little Feet managers and supervisors have our full support in enforcing the provisions of this policy.

Our staff is our most important asset. We are serious about our staff’s safety and health while working at Little Feet. Staff involvement is essential in implementing and supporting a successful COVID-19 Preparedness Plan. Our COVID-19 Preparedness Plan follows Centers for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) guidelines, federal OSHA standards related to COVID-19 and Executive Order 20-48, and addresses:

  • Hygiene and respiratory etiquette
  • Engineering and administrative controls for social distancing
  • Customer controls and protections for drop-off, pick-up and delivery
  • Housekeeping – cleaning, disinfecting and decontamination
  • Prompt identification and isolation of sick persons
  • Communications and training that will be provided to managers and workers
  • Management and supervision necessary to ensure effective implementation of the plan

Screening and Policies for Employees Exhibiting Signs and Symptoms of COVID-19

All staff have been informed of and encouraged to self-monitor for signs and symptoms of COVID-19. The following policies and procedures are being implemented to assess staffer’s health status prior to entering the workplace and for staff members to report when they are sick or experiencing symptoms.

Staff members will self-screen prior to leaving for work each day. They will take their temperature and assess any signs of being unwell. If staff member has a temperature above 100 or experiencing symptoms while at home, they must notify their manager as quickly as possible. If they start feeling sick or experiencing symptoms while at work, they will prepare to leave the store immediately and stay out of work for the CDC required isolation time period (currently 14-days). In this case, all surfaces at the store will be promptly cleaned with disinfectant. 

Little Feet has implemented leave policies that promote staff staying at home when they are sick, when household members are sick, or when required by a health care provider to isolate or quarantine themselves or a member of their household. Accommodations for staff with underlying medical conditions or who have household members with underlying health conditions have been implemented.

Staff who self-identify or a household member as “at risk” are not required to leave their home and risk any exposure to themselves or their families.

Little Feet has also implemented a policy for informing staff members if they have been exposed to a person with COVID-19 at their workplace and requiring them to quarantine for the required amount of time.

We will relay this information to all staff members via phone call, email, chat, or text. All staff will also have to read this document and sign once completed.


Basic infection prevention measures are being implemented at our workplaces at all times. Staff are instructed to wash their hands for at least 20 seconds with soap and water frequently throughout the day, but especially at the beginning and end of their shift, prior to any mealtimes and after using the toilet. Hand-sanitizer dispensers (that use sanitizers of greater than 60% alcohol) can be used for hand hygiene in place of soap and water, as long as hands are not visibly soiled.

Staff will wash or sanitize their hands between each appointment (at the conclusion of working with a family).  Hand sanitizer and disinfectant wipes will be available throughout the store.  Disposable gloves will be available to staff if desired.

Respiratory Etiquette:  Cover your Cough or Sneeze

Staff and customers are being instructed to cover their mouth and nose with their sleeve or a tissue when coughing or sneezing and to avoid touching their face, in particular their mouth, nose and eyes, with their hands. They should dispose of tissues in the trash and wash or sanitize their hands immediately afterward. Respiratory etiquette will be demonstrated on posters and supported by making tissues and trash receptacles available to all staff and customers.

All staff members will wear Little Feet supplied face masks when on the sales floor or when working with customers.  Customers are encouraged to wear face masks, such as non-medical cloth masks, but are not required to do so.

Social Distancing

Social distancing is being implemented in the workplace through the following engineering and administrative controls:

  • Limiting the number of customers in the store by ‘appointment only’
  • Appointments are booked via our online website
  • One team member will work alongside each family, from greeting them at the door to escorting them out when they leave.
  • Sales floor is closed to all walk-in customers. NO BROWSING!
  • Front door remains locked even during normal business hours.
  • Sales team member will open the door to those with an appointment only.
  • Customers will wait outside of store until space is available.
  • Store has been sectioned-off to form 4-fitting stations.
  • Kids play area and toys have been removed to insure a safe environment.
  • Communication updates are done regularly both internally and to our customers via email.

Staff and customers are prohibited from gathering in confined areas and from using other staff member’s personal protective equipment, phones, or other personal work tools and equipment.


Regular housekeeping practices are being implemented, including routine cleaning and disinfecting of work surfaces, equipment, tools, and areas in the work environment, including restrooms, break rooms, and drop-off and pick-up locations. Frequent cleaning and disinfecting will be conducted in high-touch areas, such as phones, keyboards, touch screens, controls, door handles, copy machines, credit card readers, etc.

  • Sanitize credit card readers after each use, device and attached stylus pen.
  • Sanitize Brannock device with Lysol Spray after each use.
  • Sanitize fitting station after each use, including bench.
  • All shoe boxes must be returned to back room (not left on back counter).

Communications and training

This Preparedness Plan was communicated via email to staff on May 1, 2020 and necessary training was provided. Additional communication and training will be ongoing and provided to any staff who did not receive the initial training. Instructions will be communicated to customers about how drop-off and pick-up will be conducted to ensure social distancing between the customer, the staff and other customers, and about the recommendation that customers use face masks when dropping off, picking up or accepting delivery. Managers and supervisors are to monitor how effective the program has been implemented by communicating with staff and gathering feedback. Management and staff are to work through this new program together and update the training, as necessary. This COVID-19 Preparedness Plan has been certified by Little Feet Kids management and was posted throughout the workplace May 1, 2020. It will be updated, as necessary.